About Us

For the past 18 years, we’ve been proudly serving the Strongsville community as a locally owned and operated provider of high-quality hearing solutions. We believe that better hearing isn’t just about the right product—it’s about the right fit, the right support, and the right partnership.

What to Expect at Brookway Hearing

When you visit our clinic, you’ll always receive expert care from a licensed healthcare provider who prioritizes your well-being. From your initial hearing evaluation to personalized treatment recommendations—including our innovative NeuroHearing™ brain retraining program—we’re with you every step of the way, ensuring long-term success.

Our Brain First approach to hearing loss treatment goes beyond just improving your ears—we focus on your overall well-being. This method has led to an impressive 98% patient success rate, far exceeding the industry average of 60%. At Brookway Hearing, we see you as more than just a patient—we see the whole person.

Meet Our Team

Robert Pavlik BC-HIS, ACA, HAS

Robert, the founder of Brookway Hearing Center, is dedicated to enhancing patients' auditory experiences. After honorably serving in the U.S. Air Force, Robert pursued a Bachelor of Arts degree in Speech Language Pathology and Audiology from the University of Akron's College of Health Professions. His comprehensive education equipped him with a deep understanding of the science behind hearing and the art of communication. His studies explored the mechanics of the outer, middle, and inner ear, as well as the complex processes of sound perception and interpretation by the brain.

Robert is Nationally Board Certified in Hearing Instrument Sciences and has earned the Audioprothologist designation from the International Hearing Society. With over 24 years of experience, Robert has been testing, fitting, and dispensing a wide range of hearing devices.

Brookway Hearing Center was established with the strong support of Robert's wife and co-owner, Michelle Pavlik, who played a pivotal role in the office's success.

Ross Pavlik, Hearing Aid Specialist

Ross's academic journey began with an Associate of Science degree, providing him with a robust foundation in scientific principles. His professional path has been shaped by his family's influence, as he's been immersed in the hearing device industry since childhood. Today, Ross stands as a licensed Hearing Aid Specialist in Ohio, a title he's held for nearly three years. He's committed to continuous learning, currently pursuing National Board Certification to further enhance his expertise.

Ross's role as a hearing instrument fitter is not just a job, but a mission. He works tirelessly to improve the lives of his patients by helping them manage their hearing loss effectively. With each fitting, he aims to bridge the communication gap that hearing loss can create, fostering stronger relationships and enhancing overall quality of life.

As one of Robert Pavlik's three children, Ross is proud to carry on his family's legacy in the hearing device industry. He looks forward to serving his community by providing exceptional hearing healthcare services, one satisfied patient at a time.

Outside of being a dispenser for Brookway Hearing, Ross is currently serving as the President of Strongsville Toastmasters, an international organization dedicated to helping members improve their public speaking and leadership skills. Concurrently, he's actively engaged in the Strongsville Men's Hockey League, showcasing his dedication and passion for sports.

P.S. Ross is also a member of the International Hearing Society, an organization that supports hearing healthcare professionals worldwide. This affiliation reflects his commitment to staying updated with the latest industry trends and best practices.

Patty Spencer
Hearing Aid Specialist
Lauren Todorovich
Patient Care Coordinator
Linda Pilhartz
Patient Care Coordinator

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Soundgate Hearing Clinic
Strongsville's Premier Hearing Center
Contact Us
11180 Pearl Road,
Strongsville, OH 44136
(440) 572-9929