Robert Pavlik, BC-HIS, ACA

Robert Pavlik, BC-HIS, ACA

Audioprosthologist

Is nationally board certified in hearing instrument sciences. He earned his Bachelor’s Degree in Language Pathology and Audiology from the University of Akron. He opened Brookway Hearing Center

Susan Turano, BC-HIS

Susan Turano, BC-HIS

Board Certified Hearing Instrument Specialist

Her credentials include her appointment by the governor to Ohio's Hearing Aid Dealers and Fitters Licensing Board, a trustee on the Hearing Healthcare Alliance of Ohio board as well as a member of...

Meet Our Team

Patty Spencer

Patty Spencer

Office Manager

Kayla Rogers

Kayla Rogers

Hearing Aid Specialist

Has graduated from University of Akron with a Bachelor's Degree in Speech Pathology and Audiology. She is currently a state...

Linda Pilhartz

Linda Pilhartz

Patient Care Coordinator

Vickie Titcombe

Vickie Titcombe

Patient Care Coordinator

What to Expect at Brookway Hearing

We focus on the client experience and the process of optimizing each client’s ability to hear and understand what they are hearing. Unlike high-volume hearing centers that buy hearing aids in bulk, our success depends on building relationships with happy clients. Our satisfaction is in the art of matching the right client to the right device.

At Brookway, you don’t buy a hearing aid. Instead, you buy a full-service program that lasts for the life of your device. After you pay for your hearing aid, you won’t pay another dime for follow-up adjustments, cleanings or exams.


OUR PLEDGE TO YOU

Our commitment to patient care was built around the mutual agreement of integrity and trust with each patient. 

  1. COMPREHENSIVE EVALUATION

    We evaluate your hearing, your communication needs and the goals for your life.

  2. RECOMMEND ONLY WHAT NEEDS RECOMMENDING

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. A CLEAR UNDERSTANDING OF THE JOURNEY AND THE RESULTS

    We will make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes of those steps are.

  4. SEEING AND HEARING THE BENEFIT

    We will verify that the hearing instruments and any accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. TREATMENT IS MORE THAN JUST AN OFFICE VISIT

    We will work with you to create a long-term treatment plan, defining follow-up appointments, regular ongoing evaluations and any additional care that you may need to ensure you stay satisfied with your hearing for years to come.

  6. WE COMMIT TO YOU FOR A LIFETIME

    All hearing aid products receive free cleanings and testing for their lifetime.

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Get started with the professionals at Brookway Hearing today.

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