Robert Pavlik, BC-HIS, ACA

Robert Pavlik, BC-HIS, ACA

Audioprosthologist

Owner, Audioprosthologist and Nationally Board Certified in Hearing Instrument Sciences. Robert earned his Bachelor’s Degree in Speech Language Pathology and Audiology from the University of Akron...

Susan Turano, BC-HIS

Susan Turano, BC-HIS

Board Certified Hearing Instrument Specialist

Nationally Board Certified in Hearing Instrument Sciences. Susan has been practicing as an Ohio Licensed Hearing Aid Specialist for over a decade. Bob met her in 2003 and she came to Brookway...

Meet Our Team

Patty Spencer

Patty Spencer

Office Manager

Patty is an Ohio Licensed Hearing Aid Specialist with nearly 25 years of experience. She and bob have been colleagues (and...

Kayla Rogers

Kayla Rogers

Hearing Aid Specialist

Hearing Aid Specialist. Kayla graduated from the University of Akron with a Bachelor’s Degree in Speech Pathology and...

Linda Pilhartz

Linda Pilhartz

Patient Care Coordinator

Linda retired from Medical Mutual Health Services after 18 years. She was a claims processor who specialized in Customer...

Vickie Titcombe

Vickie Titcombe

Patient Care Coordinator

Vickie has an extensive background in Customer Care. Prior to retiring from Medical Mutual Health Services after 12 years,...

What to Expect at Brookway Hearing

We focus on the client experience and the process of optimizing each client’s ability to hear and understand what they are hearing. Unlike high-volume hearing centers that buy hearing aids in bulk, our success depends on building relationships with happy clients. Our satisfaction is in the art of matching the right client to the right device.

At Brookway, you don’t buy a hearing aid. Instead, you buy a full-service program that lasts for the life of your device. After you pay for your hearing aid, you won’t pay another dime for follow-up adjustments, cleanings or exams in our premium package.


OUR PLEDGE TO YOU

Our commitment to patient care was built around the mutual agreement of integrity and trust with each patient. 

  1. COMPREHENSIVE EVALUATION

    We evaluate your hearing, your communication needs and the goals for your life.

  2. RECOMMEND ONLY WHAT NEEDS RECOMMENDING

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. A CLEAR UNDERSTANDING OF THE JOURNEY AND THE RESULTS

    We will make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes of those steps are for you.

  4. SEEING AND HEARING THE BENEFIT

    We will verify that the hearing instruments and any accessories that go with them are working and provide the benefit that you need. 

  5. TREATMENT IS MORE THAN JUST AN OFFICE VISIT

    We will work with you to create a long-term treatment plan which includes; defining follow-up appointments, regular ongoing evaluations and any additional care that you may need to ensure you stay satisfied with your hearing for years to come.

  6. WE ARE COMMITTED TO YOU

    We are committed to treat you as a person, not a business transaction. We want to give you the best technology available that fits your loss and lifestyle.  

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Get started with the professionals at Brookway Hearing today.

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